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Building customer relationships with conversational AI

blog post image We’ve all been there. “Please listen to our entire menu as our options have changed. Say or press one for product information…” Sometimes, these automated customer service experiences are effective and efficient—other times, not so much. Many organizations are already using chatbots and virtual...

Implementing Medical Chatbots: An Application on Hidradenitis Suppurativa - PubMed Dermatology (Basel, Switzerland).

blog post image A medical chatbot has to be customised to the specific subject whilst general principles have to be considered. High-quality information has to be available in just a few clicks. People concerned about HS are looking for a diagnosis online and often have not seen a doctor previously. Guidance toward...

Perseverance on Mars: Where it is, and what the next steps are

blog post image NASA's first chat about its newest rover talks about the landing and what's next. "In their first press conference following Perseverance's successful landing on Mars, NASA and JPL scientists revealed some information on where the rover landed and what to expect for the next several days and weeks as...

Preparing Future Psychiatrists in the Era of Apps and Chatbots

blog post image Therapy and E-therapy—Preparing Future Psychiatrists in the Era of Apps and Chatbots David Gratzer. David Goldbloom. Academic Psychiatry.

Why People Demanded Privacy to Confide in the World

blog post image "To encourage ongoing dialogue, Weizenbaum designed Eliza to simulate the type of conversational style used by a Rogerian psychoanalyst. The program would take something the user said and reflect it back with a question ... during their brief interactions with Eliza, many users began forming emotional...

Chatbot claims to beat GPs at medical exam: The Royal College of General Practitioners disputes the abilities of Babylon's

blog post image Chatbot claims to beat GPs at medical exam: The Royal College of General Practitioners disputes the abilities of Babylon's software. Aiming your chatbot at published, purposefully language clue-filled test items from the MRCGP exam seems to me to be more about self-publicity than actually funding and...

Cognii Virtual Learning Assistant designed and optimized for educational conversation. "Virtual assistants and chat bots

blog post image Cognii Virtual Learning Assistant designed and optimized for educational conversation. "Virtual assistants and chat bots such as Siri, Alexa, Cortana and Google Assistant are an increasingly familiar products, simulating human to human interaction with the use of Artificial Intelligence. But these are...

What Google doesn’t want you to know: Voice search is taking over display search, while Assistant…: The greatest jump

blog post image What Google doesn’t want you to know: Voice search is taking over display search, while Assistant…: The greatest jump in the history of search is happening under our eyes and Google is keeping pretty quiet about it.

67% of Americans use social media to get some of their news; Twitter and Snapchat for news are getting more popular: Sixty-seven

blog post image 67% of Americans use social media to get some of their news; Twitter and Snapchat for news are getting more popular: Sixty-seven percent of Americans report getting some of their news via social media at some point, according to a Pew Research survey of just under 5,000 U.S. adults conducted last month...

Chatbots as a Patient Engagement solution – Florence.chat "Chatbots are computer programs that are able to conduct a

blog post image Chatbots as a Patient Engagement solution – Florence.chat "Chatbots are computer programs that are able to conduct a conversation and are typically used in dialog systems for various practical purposes including customer service or information acquisition. Despite their creation more than 60...

How to Prepare Your Team for the Impact of AI in the Workplace. Pam Viedor briefly outlines some suggestions of how. Consider

blog post image How to Prepare Your Team for the Impact of AI in the Workplace. Pam Viedor briefly outlines some suggestions of how. Consider redefining your rolesFocus on employee development as much as AI integrationEncourage collaboration between humans and machines

Sci-Hub’s cache of pirated papers is so big, subscription journals are doomed, data analyst suggests. "Given that Sci-Hub

blog post image Sci-Hub’s cache of pirated papers is so big, subscription journals are doomed, data analyst suggests. "Given that Sci-Hub has access to almost every paper a scientist would ever want to read, and can quickly obtain requested papers it doesn’t have, could the website truly topple traditional publishing?...

The Bot And The Doctor Must Work Together – Chatbots Magazine

blog post image The Bot And The Doctor Must Work Together – Chatbots Magazine

3 Reasons Why 2017 Is The Year Of The Chatbot – Chatbots Magazine: When the Internet was first marketed for consumer use

blog post image 3 Reasons Why 2017 Is The Year Of The Chatbot – Chatbots Magazine: When the Internet was first marketed for consumer use through companies like America Online, society was buzzing about how cool it was to…

Donald Clark Plan B: Snapchat’s smart pivot into an AR company but is AR ready for learning?

Donald Clark Plan B: Snapchat’s smart pivot into an AR company but is AR ready for learning?

How Airlines Use Facebook Bots.: It’s nothing new — Big companies such as Starbucks, CNN, Microsoft, Tommy Hilfiger,

blog post image How Airlines Use Facebook Bots.: It’s nothing new — Big companies such as Starbucks, CNN, Microsoft, Tommy Hilfiger, KIA, Pizza Hut and Co are making use of bots to support…

How Our Presales Chatbot Saves the Marketing Team 70% More Time: The inbound leads from our website are first handled by

blog post image How Our Presales Chatbot Saves the Marketing Team 70% More Time: The inbound leads from our website are first handled by marketing executives and latter passed to the sales department. The mode of…

3 Things That Chatbots Shine at Compared to Websites or Apps: Any over-hyped technology comes with suitably hyperbolic statements

blog post image 3 Things That Chatbots Shine at Compared to Websites or Apps: Any over-hyped technology comes with suitably hyperbolic statements of how it will impact and change everything. Chatbots are no different…

A Bot That Does What Uber Won’t: College student creates Messenger bot for hiring favorite drivers

blog post image A Bot That Does What Uber Won’t: College student creates Messenger bot for hiring favorite drivers

Are ChatBots the missing link in online education?: Create a valuable, location independent learning experience

blog post image Are ChatBots the missing link in online education?: Create a valuable, location independent learning experience