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showing posts for 'citibank'

Dreadful user experience can be expensive.

"Citibank just got a $500 million lesson in the importance of UI design: Citibank was trying to make $7.8M in interest payments. It sent $900M instead." The screenshot is from court records where the judge ruled against Citibank who had wanted to get their money back. The lesson is to always include...
Source: arstechnica.com